Privacy Policy

Updated on July 19, 2022

This privacy policy for The Creative Level, LLC (“Company,” “we,” “us,” or “our”) describes how and why we might collect use and/or share your information when you use our services (“Services”), such as when you:

  • Visit our website, or any website of ours that links to this privacy policy.

  • Engage with us in other related ways, including any sales, marketing, or events.

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information (PII) in accordance with our website.

What personal information we collect from the people that visit our website, blog, or app: We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.

How we use your information: We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To deliver or provide you with the requested service.

  • To respond to your inquiries and customer service requests.

  • To send periodic emails regarding your order or other products and services we believe will serve you well.

  • To fulfill and manage your orders and process your transactions.

  • To follow up with you after correspondence (live chat, email, or phone inquiries). 

  • To improve our website to serve you better. 

How we keep your information safe: Our website is monitored for vulnerabilities in order to make your visit as safe as possible. We also have organizational and technical processes and procedures in place to protect your personal information. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers.

 However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to improperly collect, access, steal, or modify your information.

External Links: Our website may include hyperlinks to other websites not controlled by us. Although we use reasonable care in including a hyperlink on our own web page, we do not regularly monitor the websites of these third parties and, therefore, are not responsible for any damage or consequences you suffer by using these hyperlinks. We are not bound by the Privacy Policies of any third party website that you access by a hyperlink, nor are they bound by ours. We encourage you to read the Policies of those third party websites before interacting with them or making purchases. They may collect different information and by different methods than we do.

Third-party disclosure: We do not sell, trade, or otherwise transfer you personal information to outside parties. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

California Online Privacy Protection Act: CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. While this law is California based, it reaches well beyond California to require any person or company in the world that operates websites collecting personal information from California consumers to post a privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. Therefore, a link to our privacy policy can be found in the footer section of our home page. 

When we make changes to our privacy policy: In order to stay compliant with relevant laws, we will from time to time make changes to our policy. When we do, the updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is published on our website. We encourage you to review our privacy policy periodically, as you are deemed to accept any changes to any revised privacy policy by continuing to use our website after the revised privacy policy is posted.

Do Not Track signals: We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

COPPA (Children Online Privacy Protection Act): When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. Our website, mobile app, social media, or any services related to our company are not designed for use by children under age 16, and we do not knowingly solicit personal data from anyone under age 16. If you are under age 16, do not access or use our website or related products or services. If you become aware that we have collected data of anyone under the age of 16, please contact us (thecreativelevel.com/contact) so that we may delete that data.

Fair Information Practices: The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur: We will notify you via email within 1 business day.

Update your personal information: You have the right to update or change any information you have provided to us. To update or delete your information, please contact us at thecreativelevel.com/contact

Marketing Communications: You may opt out of receiving any marketing communications or having your personal information used for marketing purposes. You may do this by contacting us at thecreativelevel.com/contact, or by clicking unsubscribe at the bottom of our newsletters or marketing communications.

Contacting Us: If there are any questions regarding this privacy policy, you may contact us at thecreativelevel.com/contact